About us

Stepping Stone Hospice & Care Services is an independent, community-driven organisation and the first-ever service of its kind in the Greater Alberton area of Ekurhuleni. We provide specialist palliative care to people experiencing the impact of life-limiting illness. We aim to meet their physical, psychological, spiritual and social needs, and also support their families through this experience and bring solace to those grieving the death of a loved one. Our palliative care is offered by a team of doctors, professional nurses, therapists, social workers, spiritual counsellors and volunteers.

Volunteer (n) – an ordinary person with an extraordinary heart; someone who gives of their time, knowledge and experience without any expectation of remuneration.

“Volunteers are love in motion” – Anon

“The first rule of volunteering: If you promise to do something, you do it!” – Anon

Qualities of great volunteers…

• They have integrity, a strong value system and work well with others.
• They hit the ground running and approach their tasks with enthusiasm and drive.
• Their positive spirit is motivating and inspiring to everyone around them.
• They are flexible and approach their work with an open mind and a willingness to learn.
• They are truly passionate about their cause and have the ability to share that passion with the community.
• They are reliable and can be trusted when they make a commitment.

How do I become a Stepping Stone Hospice Volunteer?

Volunteering at a hospice involves important and emotional work. As such, all prospective Stepping Stone volunteers are required to submit a current CV, as well as complete a detailed application form (available from the Stepping Stone front office). This is followed by a short selection process, which includes an interview with the Volunteer Co-ordinator. Volunteers are chosen and assigned duties in line with their abilities and availability.

Who do I report to?

You will report directly to the Volunteer Co-ordinator, whose job it is to manage new and existing volunteers. In some instances, you will also report to a team leader/manager, depending on your duties.

Do I require training or experience in palliative care?

No previous palliative care or counselling experience is required, unless you want to become a volunteer care worker or bereavement counsellor. All volunteers go through a standard orientation process and remain supported and encouraged throughout their time at Stepping Stone. It’s important to remember that volunteering can involve a broad range of tasks, so a willingness to get stuck in and adapt to what needs doing is an important quality to possess.

There are several ongoing ‘supportive’ duties* at Stepping Stone and volunteers are welcomed in the following areas:

• Fundraising and Events
• Catering
• Charity Shops
• Administration
• Housekeeping and Maintenance

*Information regarding what each duty involves will be given during the interview process.

How much of my time will be required?

To be able to make a lasting difference, it is important to be thoroughly committed to the cause. A timetable is included in the application form for you to indicate your availability, although 3 hours per week is recommended to ensure that you become an active part of a very dedicated team.

What happens if I can no longer volunteer or need to take a break from volunteering for a while?

We require a month’s notice if you are no longer able to fulfil your volunteer duties. We understand that life is busy, so we categorise our volunteers as either ‘active’ or ‘inactive’ depending on their circumstances.